War Story: The Most Important Spooler Hotfix

In this new series called "War Stories," administrators from the field share their tales of lessons they learned the hard way with the hope that you'll have an easier time than them. In this first story, Shawn Bass talks about the importance of a Microsoft spooler hotfix.

Article by Shawn Bass on February 23, 2005.

How the Default Load Evaluator can Ruin your Day

This is the true story of a Citrix administrator's worst day on the job. It's about how the loss of five Citrix servers in his environment brought the remaining twelve down, why the default load evaluator is to blame, and how you can prevent it from happening in your environment. By Ron Oglesby

Article by Ron Oglesby on December 10, 2004.